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One Contact going through an Automation is called a Flow, and now there's a new screen that lets you view all the flows of an automation, where they're at, when they'll come back from waiting, what they'll be doing then, as well as letting you pause, resume, stop, or restart them.

In addition, you can drill down onto one individual flow, and see everything it's done, at what point, and see the time zones and other factors determining its activity.

This should make it much easier to understand …

Something that was confusing to a lot of people was that automations, when it reached a wait step, would calculate both when to come back from waiting, and also which step it would then execute.

That made sense, in a way, but it would trip people up when they made changes on the fly. If you change the order of steps, so there's a new action after the wait step, then all of the people currently waiting would be unaffected, and everyone new reaching the wait step would be affected by the change.

When I designed automations, it was designed for when things happen at different times for different people. Eg. opt in to a list, get an email 30 minutes later, a day later, etc. Or send a text message, or give access to a space. Everything you can do with automations.

But it turned out a lot of people really wanted to use automations for things where a bunch of people go through things at the same time. Eg. week 1 of the course is on a particular date, and this, that and the other thing shoul…

We've launched a bunch of new beautiful email templates, both for your broadcasts, auto-responses, and automation emails, and for all the emails sent from Simplero, such as invoices or login information.

We hope you like them as much as we do.

They're also much better on mobile devices than the old ones.

It's all part of all the work we're doing to make Simplero amazingly beautiful and incredibly easy to use. Mikkel, Tarmo, Nick, Charles, and myself, are hard at work improving things. Dramati…

We've all tried it: You have some sort of annual subscription, and you meant to cancel, but you keep getting forgetting, until one day it renews, and it's too late. You write in, ask if they'll make an exception and do a refund, but it's a hassle for everyone.

Much better if there was a warning a few days before the renewal, so you have time to cancel if that's what you want to do. It sucks to be caught by surprise.

It's also one of our core values here at Simplero to do right by customers. We…

This is more of an under-the-hood type of thing, but we've just upgraded to the latest version of ActiveMerchant, the underlying payment processor integration software, as well as added support for the latest version (v10) of Quickpay, our primary payment processor in Denmark. 

That means that you can now do subscription payments and auto-charge on the Quickpay V10 platform.

I remember years ago I was at a Dan Kennedy workshop, where he said that, of all the things you could do to grow your business, the "head trip stuff" was the most impactful.

I tend to agree.

If you don't know Dan Kennedy, he's considered the "grand old man" by a lot of "internet marketing gurus". I followed him closely for a while, went to his seminars and conferences, until I got enough.

He uses the term "head trip stuff" for everything that works with your mindset, psychology, and the like.…

Do you ever feel like you're stuck?

Duh, right? We all do from time to time.

Well, what do you do when your'e stuck?

Here's what I like to do:

First, I start with an understanding that being stuck is something I've actively (though most likely unconsciously) created, and that getting unstuck is about identifying how I have created "stuck" so I can stop doing that.

Then I like to work on all four levels simultaneously: Physical, mental, emotional, spiritual.

• Physical: What actions can I t…

Billy Joel wrote a great song called Honesty a while back, and it's still one of my favorites. Unfortunately, he didn't play it when I saw him at the garden last year. In fact, he skipped most of my favorite Billy Joel song. But I digress. 

I find that I much prefer that people tell me the truth, no matter how horrible it is. You hate me? Tell me. You're not sure you want to be with me? Bring it on, I can take it. You've kept something from me? Come clean now. You've done something horrible? …

Email can be a powerful selling tool. You can leverage your email content to effectively micro-convert subscribers to click through to your landing page, which reinforces your brand, product offers, and items for sale. Below we've provided a few content ideas to use in the email body to boost sales and increase customer satisfaction.