We've got your back
Don't let technology stand in your way
Our customers love our support
Here's how our customers have felt about the last 100 support requests:
We “get” your business—and you
We're in the same business you are. We've gone through the same process you're going through. We're not smart business people who decided to do this because we thought it was a great business opportunity. We built this product and got into this business becasue we were teaching and marketing our courses ourselves, and figured we could help others too.
So when you talk to us, we understand what you're trying to accomplish, and we can help you make choices about how to design and market your products.
We're committed to your success, not just in using our software, but in bringing your unique gifts to the world.
Support is built-in
Our customer support is built right in to the product itself, allowing you to ask questions and get answers right there, without having to leave Simplero, and without having to have a separate login just to get answers to a question.
We even see what you see, so you just ask from right where the question arose, and we'll be on the same page as you. Literally.Get started for free
Show, don't tell
Often times it's way easier to show it than to try and explain it with words. So instead of trying, we'll send you a personalized video response, showing you exactly how to do something from within your account, with your data. It's the fastest way to get the message across.Get started for free
“Your customer service is seriously out of this world, Calvin. I am infinitely grateful to be working with you and your product. Thank you again.”
“Your support is way up there. The help is right there, every single time. With patience and persistence. :-) This is quite simply why I recommend Simplero over all other products.”
“You offer amazingly personalized customer service. You're so responsive and seem to truly want me and my business to succeed. Making the move to Simplero is the best decision I've made in a while.”
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