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Product Updates

New Feature: Triggers on Add/Remove Tag

You can now add triggers on adding or removing tags.

Tags can be a convenient way to organize your actions. Add a tag to a contact, and that tag then triggers an Automation to start, or some other set of actions to happen.

You can also include tags in your raw HTML opt-in forms: Add a field with the name "customer[tag_names]", and whatever gets passed in there will be interpreted as a comma-separated list of tags to add to the contact.

That way you can do a bunch of advanced conditional stuff…

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New Feature: Easier Manual Affiliate Payout

Some of us can't use PayPal's MassPay feature to automate affiliate payouts. That includes Simplero. Since I'm not a US citizen, they won't turn that feature on for us.

So we have to manually run the PayPal transaction for each affiliate that we have to pay. Which is quite a few. We're up to about $4500 in affiliate commissions monthly at this point.

So to make things easier, I've created a new manual affiliate payout screen where you can see the amount you need to pay, the PayPal email addres…

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New Feature: Customer Editable Fields

When you add custom fields to your account, you can now choose whether your contacts should be able to edit that value themselves or not.

If you let them edit it, they'll be able to see and edit that information on the screen linked from the "manage subscription" link in the footer of emails.

This way you can let them tell you where they live, or when their birthday is, for example.

Go to Lists & Contacts > Fields, and add or edit one of the fields.

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New Screen to Follow a Particular Contact through an Automation

One Contact going through an Automation is called a Flow, and now there's a new screen that lets you view all the flows of an automation, where they're at, when they'll come back from waiting, what they'll be doing then, as well as letting you pause, resume, stop, or restart them.

In addition, you can drill down onto one individual flow, and see everything it's done, at what point, and see the time zones and other factors determining its activity.

This should make it much easier to understand …

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New Feature: Automations Now Calculate the next Step Once It Comes Back from Waiting

Something that was confusing to a lot of people was that automations, when it reached a wait step, would calculate both when to come back from waiting, and also which step it would then execute.

That made sense, in a way, but it would trip people up when they made changes on the fly. If you change the order of steps, so there's a new action after the wait step, then all of the people currently waiting would be unaffected, and everyone new reaching the wait step would be affected by the change.

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New Feature: Automations Can Now Wait for a Specific Point in Time

When I designed automations, it was designed for when things happen at different times for different people. Eg. opt in to a list, get an email 30 minutes later, a day later, etc. Or send a text message, or give access to a space. Everything you can do with automations.

But it turned out a lot of people really wanted to use automations for things where a bunch of people go through things at the same time. Eg. week 1 of the course is on a particular date, and this, that and the other thing shoul…

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New Feature: Beautiful Email Templates

We've launched a bunch of new beautiful email templates, both for your broadcasts, auto-responses, and automation emails, and for all the emails sent from Simplero, such as invoices or login information.

We hope you like them as much as we do.

They're also much better on mobile devices than the old ones.

It's all part of all the work we're doing to make Simplero amazingly beautiful and incredibly easy to use. Mikkel, Tarmo, Nick, Charles, and myself, are hard at work improving things. Dramati…

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New Feature: Warn about Upcoming Renewals for Long Subscription Periods

We've all tried it: You have some sort of annual subscription, and you meant to cancel, but you keep getting forgetting, until one day it renews, and it's too late. You write in, ask if they'll make an exception and do a refund, but it's a hassle for everyone.

Much better if there was a warning a few days before the renewal, so you have time to cancel if that's what you want to do. It sucks to be caught by surprise.

It's also one of our core values here at Simplero to do right by customers. We…

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