New Feature: Triggers on Add/Remove Tag

You can now add triggers on adding or removing tags.

Tags can be a convenient way to organize your actions. Add a tag to a contact, and that tag then triggers an Automation to start, or some other set of actions to happen.

You can also include tags in your raw HTML opt-in forms: Add a field with the name "customer[tag_names]", and whatever gets passed in there will be interpreted as a comma-separated list of tags to add to the contact.

That way you can do a bunch of advanced conditional stuff with a little coding.

2 comments

Charlotte Heje Haase
 

And how?

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Calvin Correli
Staff
 

Yeah, it's not super obvious.

Here's a guide that explains it.

Scroll down to "Adding a trigger to a tag".

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