I was talking with Calvin the other day about my experience as a new Simplero staff member. Somehow, we got on the subject of messing up. ;)
I ended up sharing something that happened to me years earlier.
Once upon a time, I was a social worker in a program that provided crisis intervention to survivors of domestic violence, stalking and sexual assault. Most of the time, the crisis was emotional or logistical, but sometimes, it was literally life-or-death.
One woman called me ...
I had the pleasure recently of speaking with Joy Duling, creator of The Movement Summit, about how to engage with your customers, so they will be with you for the long haul.
I love that Joy has taken this approach with her summit. Technology and marketing are just not the things that are going to make the difference to the people that matter: Your customers. Your tribe.
The summit starts on Monday, and has participation from a number of inspiring teachers. Check out their thoughts on...