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Product Updates

New Feature: Change Auto-Responders to Automation

Before we had proper automations, we were overloading auto-responders with a bunch of features that didn't quite belong there, like giving access to auto-published/dripped pages within spaces. Also, they were pretty inflexible in that you could only wait for x times 24 hours from one email to the next.

Thankfully Automations fixes all that. But what if you already have a bunch of autoresponders set up, and you want to start taking advantage of all that automatons offer?

That's where the new "C…

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New Feature: Use Automations to Give and Revoke Access to Spaces and Auto-Published Pages

Four new action options in automatons and triggers:

  • Give access to a space
  • Revoke access to a space
  • Give access to an auto-published page within a space
  • Revoke access to an auto-published page within a space

You can see an automation I've created to test it out here.

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New Feature: Resurrect Deleted Pages in Spaces

When you delete a page in a space, we don't really delete it, we just hide it. Why? Because there may be tons of content and user contributions on that page, and accidentally deleting a page that you didn't mean to delete really really sucks.

Until now, though, you had to contact us about bringing a deleted page back to life.

Not so anymore. You can now go to Settings inside your space, and in the sidebar on the right you'll find the deleted pages, all of which you can now resurrect with a sin…

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New Feature: Prices Only for People Who Have Purchased Products or Subscribed to Lists

You can now create special prices for people who already own another product of yours, or people who are currently subscribed to one or more of your lists.

Just go to Product > Prices, create a new price, set the amounts and other conditions, and find the section labeled "Engagement":

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Choose Which Payment Method to Credit To

Until now, whenever you credited money back to a customer, we'd always start by crediting the oldest transaction first. The reason for this is that once transactions get past a certain age, you often can no longer credit them. So crediting the oldest ones kept our options open.

Unfortunately, if people have been with you for a long time, and have used different cards, often times this is not what you want. Generally, if you charged something in the past few weeks, and you want to give a refund,…

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A Couple More Automation Tweaks: Send SMS to Your Customers, and Wait for a Weekday

Just added a couple new details to automations.

First, you can now send text messages not just to yourself as notifications, but also to your customers. That way you can offer products that consist of for example daily text messages, all pre-scheduled in advance.

Second, I added the ability to wait for a weekday, or a Monday, or a weekend, or any specific week day you want. Plus the ability to wait until you're between certain hours of the day, say between 10am and 5pm.

That means you can n…

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New Feature: 1-Click Automations

I've just added the ability to start or stop automations with one click in an email.

Say you want to offer your customers a way to click a link to sign up to a list. Or get an auto-responder sequence. Or tag themselves as being interested in some topic.

You want to say "Click here to ..." and have it be instant without them having to then enter their name and email and phone number again.

Here's how you do it:

In the sidebar for your automation, you'll find two links, one for starting the au…

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New Feature: 1-Click Upsells

I finally managed to finish 1-click upsells. I started on it back in November, and then it sat for a long time while I struggled to figure out exactly how to do it, and focused on other things. But now it's done, and it's here. Available for all accounts on the Basic, Professional, and Unlimited plans.

What is it? It's the ability to show additional offers immediately after a customer's original purchase is complete. You can make a whole sequence of offers, and each offer can be either accepted…

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New Feature: Segments

Another piece of the marketing automation puzzle has arrived today with the new Segments feature.

Segments let you create groups out of your contacts, that you can then do things with. You can send them emails, tag them, start automations for them, or just monitor who and how many are in a segment.

Go to Segments in the main menu on the left, and click to create a new segment. Right now, the criteria you can create segments based on are pretty basic, a little bit more flexible than what you've…

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