We're really excited to introduce a new feature that has been highly requested within the Simplero community.
It's called a Support Ticket Widget and it's going to allow you to communicate with your customers in a much easier way!
It's also going to allow your customers to find immediate answers to their questions. Immediate answer plus no support ticket is a win-win!
Here's a quick video on how it works and how to configure it on your site:
Here is the custom CSS to copy that I mention at 5:22 in the video. Change the colors below then copy and paste this into your theme's custom CSS to style your button.
#simplero-ticket-launcher {
background-color: #0270D0 !important;
color: white !important;
}
As always, let us know if you have any questions. Heck, maybe even open a support ticket with the new widget 😁
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