Until now, we only emailed you once your AI credit balance hit zero and AI usage on your account stopped. Now you'll also get an email when your balance drops to 25%, and again at 5%, so you have time to buy more credits before anything gets interrupted.
Check your balance anytime from AI Usage & Limits.
When an automation is turned off, you'll now see a yellow warning banner at the top of the automation page: "This automation is currently OFF. No new flows will start." with a Turn it on switch right in the banner. No more hunting for the small Live toggle — and no more wondering why people aren't entering a flow you thought was running.

We've retired the aging SimpleroGPT-4o option from the AI model picker — it was an older model that could occasionally wander off-topic mid-conversation — so new coaching conversations now start on the standard default model instead. Any bot or conversation already using it keeps working exactly as before.
When someone opens a conversation you shared, your messages now show in full by default — no more "Read more" clamp. Readers can follow the whole exchange without expanding each prompt. Your own conversations still collapse long prompts the way they always have.
On Simplero Live, the three little bars next to a participant’s name show when they’re speaking. When they were quiet, those bars used to sit as three equal dots — easy to mistake for a menu. Quiet participants now show an equalizer-style rest pose (taller middle bar) so they clearly read as audio, not a control.
Join any event with Simplero Live to see it on participant tiles.
A funnel's Purchases tab could take a minute or more to load, especially once order bump purchases were included. It now loads quickly. Open any funnel and click its Purchases tab to see the difference.
GET /api/v2/site_comments now accepts a course_id filter, alongside the existing course_lesson_id, forum_post_id, blog_post_id, and idea_id filters. Pass a course's ID and get back every approved comment across all of its lessons in one paginated call, instead of looping over each lesson's ID yourself.
Thanks for the idea on the Simplero Community!
Kimi K3 now shows up in the main model list (not under Other) so you can pick it faster. Open AI Chat, open the model selector, and look for Kimi K3 with the primary options.
When you hit send while still recording in AI Coach, we used to dump the full transcript into the message box first — which could balloon to half the screen — and then send it. Now we keep things quiet: you stay on the loading state while we transcribe and send, and the transcript only appears in the box if the send fails so you can edit and try again.
Try it in AI Coach: tap the mic, talk, then hit send without stopping first.
Opening a product’s Summary tab should feel snappier — especially on older products with years of sales history. Lifetime sales charts and average order value are now cached for the day, and the affiliate breakdown uses a lighter query, so the page doesn’t rebuild everything from scratch every time you open it or change a purchase filter.
Some media library uploads were finishing on S3 but then failing when Simplero tried to save the file — you'd see a generic "we could not complete the file upload" alert. That handoff is fixed so files you upload should appear in the library right away.
Try uploading again from Media. If a tab has been open for a long time, refresh the page first so you pick up the latest fix.
When editing an auto-response on a product, the top of the form (preview bar and subject) could sit under the product settings tab strip and look cut off. List auto-responses were fine.
That spacing is fixed — the full editor stays visible under the settings tabs.
Open any product from Products → Auto-responses → edit one to confirm the top of the form is fully visible.
On a phone, product, purchase, and event pages used to squeeze the title and tabs next to a large image, so names and menu labels got cut off. Those headers now stack the image above the title and give the tabs room to scroll, so you can read the name and switch tabs without the layout fighting you.
Open any product or event on your phone to see the clearer header.
The small conversation-count badge on sources in Simplero Coach could stay hidden when a source had only been used once — including when you searched for that source.
Opening or searching your sources list now picks up that first use, so you see 1 the same way you see higher counts.
Open Coach → Sources (try search if the source isn’t on the first page) to see the badge.
If you connected X Bookmarks under your Coach's Tools tab and a sync failed (for example because the X API was temporarily unavailable), the red error used to stay on the card even after you clicked Sync now. Hitting Sync now again now clears that message right away while the new sync runs — and only brings an error back if this attempt fails too.
Open your Coach → Tools → X Bookmarks and click Sync now to try it.
Setting a course, module, or lesson's status to Scheduled used to save immediately with a date one week out, before you had a chance to choose one. Now it opens a date picker first, so you set the exact date and time you want right away.
Adding an MCP server that doesn't need OAuth used to briefly show a red Error, even when the connection was fine — you had to hit Refresh tools to clear it. Connect now goes straight to Connecting… and then Connected when the server is ready.
Try it from any bot → MCP Servers, or in Simplero Coach under Tools.
On phone and tablet, a long conversation name in the left sidebar used to push the whole list sideways. Titles now truncate with an ellipsis so the sidebar stays within the screen width.
Open Simplero.Coach and check the conversation list on a narrow screen — long titles should end with "…" instead of making the sidebar scroll left and right.
When someone joins a scheduling link meeting held on Zoom, their contact record now correctly shows that they attended — just like group Zoom events already did.
After your next Zoom session through a Scheduling link, open the booker under Contacts and check the Events section for the attendance badge.
On course Certificate settings, group titles like Branding, Copy, Details, Appendix, and Notification email now show as clear section headings instead of plain body text.
Open any course from Courses → Settings → scroll to Certificate to see the clearer sections.