The Simplero Changelog: Here's what we've been up to...

When you set up a scheduling link, you can now choose Simplero Live Stream as the location — right alongside Zoom, Google Meet, a custom URL, or in person. Every booking then becomes a Simplero Live event, so you and the person who booked join the video call built right into Simplero — no third-party tool to connect and nothing extra to set up.

Pick it as the location under Scheduling links.

Simplero Live has a new Full screen speaker layout: pick it from the layout button in the call controls to hide the row of participant thumbnails, so the speaker — or whatever they're screen-sharing — fills the whole stage. It's a per-viewer choice on both livestreams and regular calls, right alongside the existing Speaker view and Gallery view.

More payment methods, like MobilePay, can now be used on products with an upsell offer. When the payment method can't authorize a new charge on the spot, we take the customer to a new order form for the upsell, where they enter a payment method and continue.

The model picker now surfaces DeepSeek V4 Pro up front, and tucks Kimi and MiniMax models under "Other" so the main list stays focused on the options you reach for most. Open AI Chat and check the model selector.

Bot, coaching, and domain detail pages now adapt more naturally to tablets and phones. Summary cards stack above the related settings and tables, while desktop layouts keep their familiar columns.

Open Bots, Coaching programs, or Domains to see the improved layouts.

In admin

Collapse Projects or Starred in the left conversation list, or Starred in the sources sidebar, and Coach keeps that choice the next time you open it — no more re-collapsing the same sections every visit.

Open Simplero Coach to try it.

Choice Menu upgrade, downgrade, and change-plan actions can now include your secret prices — perfect for a private retention offer when someone tries to cancel, a segmented downsell, or a win-back deal. Turn it on per option: edit a Choice Menu, pick an Upgrade/Downgrade/Change-plan action, and switch on 'Include secret prices'. Those prices stay hidden from your public checkout — they only show inside the guided flow.

You can now set a tag's description, color, and owner when creating or updating tags via the API (/api/v2/tags). A new /api/v2/triggers endpoint lets you create, update, and delete the automations that fire when a tag is added or removed — no more hand-editing every tag in the admin UI after a bulk import.

Workflow: create an Action via /api/v2/actions (e.g. Customer-add_tag with { tag_id: N }), then create a Trigger linking it to a tag event (tag_add or tag_remove) via /api/v2/triggers.

Your sources list on Simplero Coach now shows a small count badge on each source that has been used in conversations.

At a glance you can tell which documents are doing the work — and which ones have never been pulled into a chat. Hover a source to use the usual actions; the badge gives way to the tools while you work.

Open the source menu (⋯) and Conversations shows the same count, so you can jump straight to every chat that involves that source.

On a Simplero Live call, the "poor connection quality" warning now appears as a small, dismissable banner in the top-right corner — instead of a box floating over the video.

It's easy to spot, easy to dismiss, and quietly comes back on its own if your connection dips again.

Moonshot's Kimi K3 model is now an option in your chat bot's model selector — look for it in the Kimi group. It's a large multimodal reasoning model built for complex coding and long-horizon agent workflows. Earlier Kimi models remain available too.

On Account settings, the "We got you covered" Data Processing Addendum link in the Privacy section is now styled as a clear underlined link — so you don't have to hover to discover you can open your DPA.

Thanks, Beth.

Automations can now wait until a paused subscription resumes. Add a Wait step, choose "Paused subscription resumes", and optionally offset it (e.g. 2 days before) — perfect for emailing members around when their billing restarts. It fires whether the subscription resumes on its scheduled date or is resumed manually.

The Testimonials page now has an Add trigger button next to New testimonial — click it to set up an automation for "A testimonial is submitted" (tag the contact, send a notification, start an automation sequence, whatever you need) without hunting for it in Automations. Once you've set one up, the button turns into a count you can click anytime to see or manage your testimonial triggers.

Try it on Testimonials.

The tax options when editing a product are now easier to understand. "Tax exempt" is now "Don't charge tax on this product", and each option has a short explanation of what it does — so you can set up your pricing with confidence, no guesswork needed.

On your phone, opening the model picker to change which AI model answers could let the list jiggle a little from side to side. That small horizontal wobble is gone — the model list now stays put.

If you try to start an automation for contacts while that automation is turned off, you'll now see an error explaining it's not live — instead of a success message when nothing actually started.

Open Contacts and use the bulk action Start automation to try it.

When a customer pays once with Stripe Direct (not a subscription or payment plan), their bank statement should no longer label the charge as a Recurring Withdrawal. Subscriptions and installment plans still save the card for future automatic charges as before.

Starting a new conversation in Simplero.Coach now adds it to the sidebar only once, even when your conversation history is loading or refreshing at the same time.

Product category picker in page builder now shows the correct categories