The Simplero Changelog: Here's what we've been up to...

On Contacts — and other tables with a Tags sidebar filter, like Purchases — the match dropdown now includes Doesn't have next to Any and All.

Choose Doesn't have, check the tags you care about, and you'll only see rows that have none of those tags. Handy when you want non-attendees (everyone missing a "Joined a pod" tag) without building a segment first.

Try it: open Contacts → Tags filter → Doesn't have.

When cleaning up contacts, you can already filter by “not subscribed to any list” and “not purchased any product.” Now you can also filter by participant on any product or not participant on any product — useful when the participant is someone other than the buyer (for example a gifted seat).

Thanks, Linda, for the feature request.

Open Contacts, click Filter, and choose Participant on any product or Not participant on any product. The same options are available wherever you build conditions (segments, automations, and similar).

Incomplete checkouts that never finished (status New) used to be missing from the product Purchases list — even on the All view — and there was no New filter to find them.

They now appear in All, and you can open the New filter when you want only those.

Open any product from Products → Purchases, then choose All or New.

In Coach, when you open the ⋯ menu on a project in the sidebar, Project settings and Delete project now appear fully on top of the conversation list under that project.

Try it in Coach: expand a project that has conversations, open the project ⋯ menu, and the whole menu should stay readable.

Setting a trigger or automation to issue or consume a fractional amount of credits (like 0.5) used to silently create a zero-credit change. Decimal amounts now apply correctly, matching how manual credit grants already work.

Set up an Issue credits or Consume credits action on a trigger or automation with a decimal amount (for example 0.5) and fire it — the contact's balance and credit log will show the full amount.

When you open a recurring event’s participant list and use Register for next upcoming occurrence, we now register people for the next occurrence in the series — not the one you’re already viewing.

Open any event → an occurrence → Participants, select contacts, and choose the action.

When you edit a message in chat (including live stream chat), the preview above the composer is readable again in dark mode — no more pale-on-pale text.

Open chat, edit one of your messages, and the original text in the preview bubble should stay easy to read while you type the update.

After you attach an image to a Coach message and send it, you can click the thumbnail immediately to open the full-size viewer — no need to refresh the page first.

Try it in Coach: attach a photo, send, and click the thumbnail.

If you open an automation step, trigger, or bulk action whose action type is blank or no longer available, you'll see a clear warning instead of a failed page.

When you attach images or files to a Coach message, you can click a thumbnail to open a full-size viewer. If we extracted text from the file, that text shows under the image. With several attachments on one message, use the arrows (or keyboard) to flip between them.

Your account address (the your-name.simplero.com URL) must start and end with a letter or number. Hyphens are still fine in the middle — just not at either end. That keeps the address valid for browsers and SSL certificates.

If you try to save a handle that starts or ends with a hyphen, you'll get a clear validation message so you can fix it before it breaks your site URL.

Review or update it under Domain settings.

For SEO, Simplero only appends your site name to a page’s browser title when the combined title stays under 65 characters. New-experience blog posts were always appending the site name even when that made the title too long.

Long blog posts now keep a shorter tab title (just the post title) when adding the site name would exceed the limit. Shorter posts still get Post title - Site name as before.

No settings to change — this applies automatically on member-facing blog posts.

The page builder node tree and settings sidebar no longer stay stuck with a light background when admin is in dark mode. Surfaces, borders, text, and hover states now follow the same dark theme as the rest of admin.

Liquid tags in a course description — for example {{ customer.first_names }} — now resolve on the course overview for your members, the same way they already do in lesson content.

Edit a course description from Courses, add a Liquid tag, and open the course on your site to see the personalized text.

Thanks, Justine.

Countdown timers now let you decide what happens when the same contact starts a timer again:

• Off (default): once per contact — re-triggering does nothing, so evergreen deadlines stay put and can't be gamed by re-submitting.

• On: allow restarting — the countdown resets for a new cycle (great for live launches and recurring events).

Starting a timer for a contact from the admin Start for contact control always restarts, so support can still reset intentionally.

When the accessibility check finds text that's hard to read, it now tells you exactly which color to use instead — and gives you a button to apply it.

Wherever possible the suggestion is a color already in your style guide ("Darkest", "Accent"), so your page stays on-brand. When none of them fit, you get the color you chose, just darkened or lightened enough …

On some Android phones (including Samsung Internet), the site header could stretch wider than the screen and show the full desktop link row instead of the compact mobile menu.

We tightened the mobile header so navigation stays on-screen and switches to the hamburger layout on narrow viewports.

Open your public site on a phone to confirm. Adjust the header in Sites → open a site → Design if you want to change logo size or nav style.

When you edited a message in Simplero Live chat, the old wording stayed on screen next to your new one — and the ⋯ menu to edit or delete again disappeared on the duplicate. Saving an edit now replaces that message in place, so you only see the updated text and can still use the menu as usual.

During a Simplero Live stream, tapping an image in chat no longer zooms it only inside the narrow chat panel. The zoomed view covers the whole call screen so you can actually see the picture.

Join any Simplero Live stream with chat, open chat, and tap an image attachment to try it.

Thanks, Calvin.

When you add or re-run a model in a multi-model reply, the Summary tab no longer pretends it still covers every answer. You'll see a clear "out of date" indicator on the Summary tab and a short banner with a Refresh summary button. Refresh is manual — so we don't rewrite the synthesis until you're ready. If a model is still answering, the button waits until it finishes.

Try it in AI Chat: open a multi-model reply, pick another model under an answer, then check the Summary tab when the new answer finishes.