The Simplero Changelog: Here's what we've been up to...

Fix
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Chat
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today
Simplero Chat search is back to the simple sidebar input

The chat sidebar search briefly turned into a two-panel modal. That was an accident — it never searched message content and had a few rough edges. We have restored the original inline search input in the conversation list. Searching by conversation title or member name works the way it did before.

Fix
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Chat
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today

Chat icon in site header now respects Member-to-Member chat setting. When Member-to-Member chat is turned off on a site, the chat icon in the header no longer appears for admins either. Previously, admins still saw the icon even though the layout editor said it would not show. Admins can still access chat from the admin area or from https://simplero.chat.

Improvement
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Tickets
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today
Ticket activity now shows who moved a ticket between stages

When a team member moves a ticket from one stage to another, the activity feed now shows their name — so you can see exactly who made the change.

Fix
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Pipelines
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today
Pipeline view order no longer gets scrambled by other team members

When one team member reorders their pipeline views, it no longer overwrites the tab order for everyone else on the team — each person's view arrangement is now kept separate.

Fix
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Admin ui
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today
Settings menu no longer gets cut off in Safari

The admin settings menu (the cog icon in the top navigation) was showing a scrollbar and cutting off the Marketing, Sales, and Content sections when using Safari. The menu now displays all sections side by side just like in Chrome.

Fix
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Site search
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today
Search results for audio lessons no longer show a stray progress bar

When an audio lesson without a thumbnail image showed up in search results, a thin orphaned progress bar would render where the thumbnail should be. Audio lessons without a real visual thumbnail now skip the thumbnail block entirely so the title and transcript matches use the full width.

Fix
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Sites
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today
Scheduled blog posts now appear on your blog after publishing

Blog posts that were scheduled in advance now correctly show up on your blog overview once they go live. Previously, a post published via schedule would be invisible until you manually edited and re-saved it.

Fix
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today
Chat: Search button no longer 404s

Clicking Search in the chat sidebar was navigating to a missing /Search page instead of opening the search modal. It now correctly opens the conversation search modal.

Improvement
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Broadcasts
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today
Reply-to now shown on email summaries

When previewing a broadcast or auto-response, you'll now see the Reply-to email address right below the From address, so you can confirm it's set correctly without having to dig into the content settings.

Feature
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Bots
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yesterday
Send visitors straight into your bot with a starter message

Drop visitors directly into your bot from any landing page — with whatever they typed already submitted as their first message. Point an HTML form at your bot's URL with a message field (<form action="https://yourbot.com" method="get"><textarea name="message"></textarea><button>Ask</button></form>), and when someone hits submit, a fresh conversation opens with their question already in flight and the bot replying. Works with GET and POST. Great for landing-page hero sections that funnel right into a conversation.

Improvement
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Mobile app
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yesterday
Better app home page on bigger screens

The app home page now makes much better use of horizontal space on tablets and desktop. Cards scale up at larger sizes, and when Pick up where you left off or New course content spans multiple sites, sites with just one or two items pack side-by-side instead of each taking a full row — so you see more at a glance and scroll less. New course content now also groups its cards by site, with a heading and link for each, just like Pick up where you left off does.

Feature
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Ideas
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yesterday
Ideas carousel in your community feed

Members now see an Ideas carousel right in the community feed — a mix of recent and popular ideas they can read, upvote, or comment on without first navigating to the ideas page. Only open ideas are shown, ranked by a blend of recency and engagement, so what's active bubbles to the top. Tap any card to jump straight into the idea.

Feature
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Ideas
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yesterday
Merge ideas together

You can now merge one idea into another directly from the idea page. Open the menu on any idea and choose Merge into another idea to pick the target. The merged idea moves to the Duplicate stage in your pipeline, and both ideas get a comment explaining what happened, also voters will be merged — so nothing gets lost. Make sure your idea pipelines have a st…

Fix
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Ideas
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Saturday
Idea detail page on mobile

On mobile, the 'Ideas' back link at the top of an idea detail page was getting hidden behind the author's avatar, and there was an awkward gap above it. Both are fixed — the back link now sits cleanly below the top nav and is fully tappable.

Simplification
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Products
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Saturday

You can now make the coupon field show expanded by default on all your order forms. Go to your Account settings > Products, and turn On the toggle: Show coupon/promo code field expanded by default.

Fix
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Tickets
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Saturday
"View ticket" links in notification emails now open the ticket directly

When you receive a support ticket notification email and click "View ticket and respond", the ticket now opens immediately in the support widget — no more landing on the dashboard and having to find it manually.

Fix
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Sites
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Saturday
Community playlists shared by other members now open correctly

If someone shared a link to their public playlist, you'd land on a 404 page. Now those links work as expected — public playlists are accessible to everyone, not just the person who created them.

Fix
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Landing pages
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Saturday
Videos on landing pages no longer flash large on load

Videos embedded in 2.0 landing pages briefly appeared much larger than intended before snapping to the correct size. This has been fixed — videos now render at the right size immediately, so visitors see a clean, polished first impression.

Fix
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Automations
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Saturday
Triggers list no longer crashes for some objects

We fixed an internal error that could occasionally crash the Triggers list when opening it from a Tag or other object with many triggers. The list now loads reliably.

Fix
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Scheduling links
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Saturday

Microsoft Calendar scheduling links no longer send duplicate notifications