The Simplero Changelog: Here's what we've been up to...
You can now offer a marketing opt-in checkbox on the shopping cart checkout, just like you can on individual order forms. Head to Settings → Product → Cart to choose the standard opt-in checkbox, a custom checkbox with your own label and list, or no checkbox at all. When a customer checks the box, they're subscribed to the list you picked.
When you upload a CSV (or Excel file) to import contacts onto a list, we check each address for deliverability and skip undeliverable ones for new contacts so they never land on your list. This is always on, free (no Email Verification Credits), and only applies to file imports — paste and copy-from-list are unchanged.
Existing contacts on your list are sti…
Opening a big automation and adding, deleting, reordering, or duplicating steps no longer reloads the whole flow every time. Large automations (hundreds of steps) should feel usable again so you can keep editing and splitting them up.
On very large automations (50+ steps), email step cards show the lighter stats set (sent / opened / clicked / unsubs / spam)…
Your cookie consent banner now lets visitors pick from four categories: Necessary, Preferences, Statistics, and Marketing. Instead of a single "allow all or nothing" choice, visitors can customize exactly what they are comfortable with. This brings your site into compliance with EU/Danish cookie regulations and builds trust with your audience. Everything works automatically — your existing tracking (Google Analytics, Facebook Pixel, etc.) is already wired to the right category.
When a member pauses a subscription, the pause now begins when their current billing period ends — so they keep access until then instead of losing it mid-cycle.
They still choose how long to pause (1, 3, or 6 months, or indefinitely). Billing and access stay as-is until the period ends; then the pause starts and auto-resumes on schedule. They can cancel a sc…
When you're on a Simplero Live call that's being recorded, you'll now see a clear "This call is being recorded" notice on the video stage. It stays up until you dismiss it (or the recording ends), so you won't miss it if you glance away.
When you open a Simplero Live event, the join screen now has a Your name field. Type a nickname or first name only if you’d rather not show your full profile name — other people in the call will see that display name instead. It only applies to that call and does not change your contact or account name.
Open any Simplero Live event and click Join (or open the live link) to try it before you enter the call.
Want a clean single-presenter replay even when guests unmute for Q&A? On Zoom and Simplero Live events you can now prefer Host only under Recording settings.
Zoom: we import Zoom’s host camera recording when your account produces it (and fall back to other versions if not).
Simplero Live: the saved recording composites only hosts — not guests who join the camera for questions.
Open any event → edit → Recording → turn on import or replay, then choose Host only under Preferred recording version.
Want to scan every reply from a set of emails without opening each one? On Broadcasts, select the emails you care about, then choose View replies.
You’ll land on one combined list of all replies to those emails, with an Email name column so you can tell which mailing each reply belongs to.
Tip: filter your broadcasts first (by label, date, etc.), select the ones you want, then run View replies.
We redesigned the help desk widget from top to bottom. The home screen now flows as one clean page: your recent tickets and conversations with clear status badges, popular guides, and one-tap ways to reach support — all separated by simple dividers instead of heavy boxes.
You'll see the new look right away in the support widget at the bottom right of your admin. And if you use a help desk on your own sites, your customers get the same cleaner experience — no setup needed.
Manage your help desks under Help Desks.
Your help desk widget can now promote your events. Link a site that lists your events, and the widget's home screen shows the next three upcoming ones — each linking straight to the event page, with a See all link to your full events calendar. Perfect for getting live Q&A calls, workshops, and office hours in front of people right where they come for help.
To turn it on, open Help Desks, pick your help desk, and choose a site under Events site in Settings. Leave it blank to keep events off the widget.
When someone writes back to one of your emails, that reply now shows up on their contact page in its own Email replies block — so you can see they responded without going looking for it.
Each row shows what they wrote, which email they were replying to, and when it came in.
Click a reply to read the full email, quoted thread and all. From there, the Inte…
On longer recordings (roughly an hour or more), auto-generated transcripts could occasionally skip a short stretch of clear speech — or repeat a phrase — while the rest of the sentence still looked fine. That made speakers sound less coherent than they were.
New transcriptions use an improved speech model that keeps those stretches intact. Existing transcripts are unchanged; re-transcribe a lesson only if you want the newer quality on an older file.
No screenshot — transcription quality only; the player and transcript UI look the same as before.
If you start a contacts or list export while another export for the same account is still running, you'll get an email explaining that one is already in progress — and that yours is queued and will start when the current one finishes — instead of a bare "Server Error" with no next step.
Export large tables from Contacts (or any admin table export). Only one export runs per account at a time; each request still gets its own download email when ready.
A support ticket that only has internal notes on it — nothing written back to the person who asked — no longer appears in their ticket history in the help widget. Before, it showed in the list and opened as an empty conversation. It appears as soon as support posts a reply they can actually read.
In long member chats, scrolling up could stop loading older messages partway through the conversation — so history looked truncated even though more messages existed. Scrolling up now keeps loading earlier messages until you reach the start of the thread.
On a membership site with member chat, you could still search for and start a chat with someone who no longer has access — for example after their product was canceled — even though admin showed them under Without access.
Member chat search and new chats now only include people who still have access to the site. Existing conversations stay available so hist…
When you switch a video to auto-play, it now starts by itself on iPhone too — not just on computers and Android. Before, iPhone visitors landed on a still frame and had to tap play, which quietly cost you views on ad landing pages.
As on every other device, an auto-playing video starts silent with a Click to Unmute button, since phones and browsers only all…
When you stopped an AI response while it was in the middle of a step — searching your sources, calling the API, and so on — the reply correctly said "Stopped by user," but the steps panel above it kept spinning with "Working…" indefinitely. Now stopping a response wraps up the panel immediately: the interrupted step is marked as stopped, and nothing keeps sp…
On course lesson screens, the Related objects sidebar control no longer appears twice — once next to the course header and again on the lesson back row. You get a single toggle on the main course header.
Open any course from Courses, edit a lesson, and use the Related objects control next to the course image.
