The Simplero Changelog: Here's what we've been up to...

During a Simplero Live call, you can now hide your own video tile so you can focus on everyone else. Use the eye button next to the layout control in the call bar — click again to bring your tile back. Your camera stays on for others; only your local preview is hidden.

Wind, keyboard typing, chewing, and other ambient noise are a lot quieter for everyone listening on Simplero Live. Noise cancellation turns on automatically when your browser supports it (modern desktop Chrome, Firefox, Edge, and recent Safari). You can turn it off from the filter button next to the mute control if you need raw audio — for example when sharing music.

When a Simplero Live call is already in progress, Join now on the event page takes you straight into the call — no second “Join call” step on the lobby screen.

Waiting room and host Start now still open the device preview lobby as before.

Open any event with Simplero Live while it’s live to try it.

Pasting a Zoom recording share link under Add from a URL… in the Media Library was failing with “There was an error retrieving your file.” Zoom changed their player pages, so we updated how we resolve those links.

Open Media Library → Add from a URL… and paste a public Zoom share or play link to import the recording.

OpenAI's o4-mini is now an option in your chat bot's model selector — look for it under "Other." It's a fast, cost-efficient reasoning model, great for tasks that benefit from careful step-by-step thinking.

Anthropic's Claude Haiku 4.5 is now available in the model selector — a fast, low-cost model that's great for simple, high-volume tasks. Look for Haiku 4.5 under Other in the Claude group.

Try it in AI Chat or open any bot and pick Haiku 4.5 from the model list.

On Contacts — and other tables with a Tags sidebar filter, like Purchases — the match dropdown now includes Doesn't have next to Any and All.

Choose Doesn't have, check the tags you care about, and you'll only see rows that have none of those tags. Handy when you want non-attendees (everyone missing a "Joined a pod" tag) without building a segment first.

Try it: open Contacts → Tags filter → Doesn't have.

When cleaning up contacts, you can already filter by “not subscribed to any list” and “not purchased any product.” Now you can also filter by participant on any product or not participant on any product — useful when the participant is someone other than the buyer (for example a gifted seat).

Thanks, Linda, for the feature request.

Open Contacts, click Filter, and choose Participant on any product or Not participant on any product. The same options are available wherever you build conditions (segments, automations, and similar).

Incomplete checkouts that never finished (status New) used to be missing from the product Purchases list — even on the All view — and there was no New filter to find them.

They now appear in All, and you can open the New filter when you want only those.

Open any product from Products → Purchases, then choose All or New.

In Coach, when you open the ⋯ menu on a project in the sidebar, Project settings and Delete project now appear fully on top of the conversation list under that project.

Try it in Coach: expand a project that has conversations, open the project ⋯ menu, and the whole menu should stay readable.

Setting a trigger or automation to issue or consume a fractional amount of credits (like 0.5) used to silently create a zero-credit change. Decimal amounts now apply correctly, matching how manual credit grants already work.

Set up an Issue credits or Consume credits action on a trigger or automation with a decimal amount (for example 0.5) and fire it — the contact's balance and credit log will show the full amount.

When you open a recurring event’s participant list and use Register for next upcoming occurrence, we now register people for the next occurrence in the series — not the one you’re already viewing.

Open any event → an occurrence → Participants, select contacts, and choose the action.

When you edit a message in chat (including live stream chat), the preview above the composer is readable again in dark mode — no more pale-on-pale text.

Open chat, edit one of your messages, and the original text in the preview bubble should stay easy to read while you type the update.

After you attach an image to a Coach message and send it, you can click the thumbnail immediately to open the full-size viewer — no need to refresh the page first.

Try it in Coach: attach a photo, send, and click the thumbnail.

If you open an automation step, trigger, or bulk action whose action type is blank or no longer available, you'll see a clear warning instead of a failed page.

When you attach images or files to a Coach message, you can click a thumbnail to open a full-size viewer. If we extracted text from the file, that text shows under the image. With several attachments on one message, use the arrows (or keyboard) to flip between them.

Your account address (the your-name.simplero.com URL) must start and end with a letter or number. Hyphens are still fine in the middle — just not at either end. That keeps the address valid for browsers and SSL certificates.

If you try to save a handle that starts or ends with a hyphen, you'll get a clear validation message so you can fix it before it breaks your site URL.

Review or update it under Domain settings.

For SEO, Simplero only appends your site name to a page’s browser title when the combined title stays under 65 characters. New-experience blog posts were always appending the site name even when that made the title too long.

Long blog posts now keep a shorter tab title (just the post title) when adding the site name would exceed the limit. Shorter posts still get Post title - Site name as before.

No settings to change — this applies automatically on member-facing blog posts.

The page builder node tree and settings sidebar no longer stay stuck with a light background when admin is in dark mode. Surfaces, borders, text, and hover states now follow the same dark theme as the rest of admin.

Liquid tags in a course description — for example {{ customer.first_names }} — now resolve on the course overview for your members, the same way they already do in lesson content.

Edit a course description from Courses, add a Liquid tag, and open the course on your site to see the personalized text.

Thanks, Justine.