You can now update an existing occurrence of a recurring event over the API — set a new title or description with PATCH /api/v2/event_occurrences/{id}, instead of editing each one by hand in the admin. Handy for turning a generic recurring call into a named curriculum, like "Session 3 — Weekly Planning."
When editing a popup in the page builder (new experience), clicking a level pill (like Section) or an adder pill no longer closes the popup. You can keep selecting structure and adding elements without losing the popup view.
Open a landing page with a popup from Landing pages → editor, turn on the new page builder experience if needed, toggle the popup, then try the level pills and adders on content inside it.
When you set a custom Placeholder under Message input on a bot, starting a New conversation from the chat history sidebar used to fall back to the default "How can I serve?" text. New conversations now use your custom placeholder, same as the first load of the bot.
Set the text on any bot under Bots → open the bot → Message input, then open the bot and click New conversation to confirm.
We've tidied up the AI model picker. The models we recommend — the ones that give you the best results for the money — now sit right at the top, in order, so you can pick a great one without scrolling through a long list. We've also tucked a handful of older, superseded models out of the way to keep things simple.
Already using one of the models we've hidden? Nothing changes — your bots and conversations keep running on it exactly as before. It just won't clutter the picker for new selections.
When a scheduling link uses Simplero Live Stream as its location, you can now pick the video Quality — SD, HD, or Full HD — and choose whether attendees can chat with each other and the host during the call. Every booking made from that link uses your settings, just like events already do.

Until now, we only emailed you once your AI credit balance hit zero and AI usage on your account stopped. Now you'll also get an email when your balance drops to 25%, and again at 5%, so you have time to buy more credits before anything gets interrupted.
Check your balance anytime from AI Usage & Limits.
When an automation is turned off, you'll now see a yellow warning banner at the top of the automation page: "This automation is currently OFF. No new flows will start." with a Turn it on switch right in the banner. No more hunting for the small Live toggle — and no more wondering why people aren't entering a flow you thought was running.

We've retired the aging SimpleroGPT-4o option from the AI model picker — it was an older model that could occasionally wander off-topic mid-conversation — so new coaching conversations now start on the standard default model instead. Any bot or conversation already using it keeps working exactly as before.
When someone opens a conversation you shared, your messages now show in full by default — no more "Read more" clamp. Readers can follow the whole exchange without expanding each prompt. Your own conversations still collapse long prompts the way they always have.
On Simplero Live, the three little bars next to a participant’s name show when they’re speaking. When they were quiet, those bars used to sit as three equal dots — easy to mistake for a menu. Quiet participants now show an equalizer-style rest pose (taller middle bar) so they clearly read as audio, not a control.
Join any event with Simplero Live to see it on participant tiles.
A funnel's Purchases tab could take a minute or more to load, especially once order bump purchases were included. It now loads quickly. Open any funnel and click its Purchases tab to see the difference.
GET /api/v2/site_comments now accepts a course_id filter, alongside the existing course_lesson_id, forum_post_id, blog_post_id, and idea_id filters. Pass a course's ID and get back every approved comment across all of its lessons in one paginated call, instead of looping over each lesson's ID yourself.
Thanks for the idea on the Simplero Community!
Kimi K3 now shows up in the main model list (not under Other) so you can pick it faster. Open AI Chat, open the model selector, and look for Kimi K3 with the primary options.
When you hit send while still recording in AI Coach, we used to dump the full transcript into the message box first — which could balloon to half the screen — and then send it. Now we keep things quiet: you stay on the loading state while we transcribe and send, and the transcript only appears in the box if the send fails so you can edit and try again.
Try it in AI Coach: tap the mic, talk, then hit send without stopping first.
Opening a product’s Summary tab should feel snappier — especially on older products with years of sales history. Lifetime sales charts and average order value are now cached for the day, and the affiliate breakdown uses a lighter query, so the page doesn’t rebuild everything from scratch every time you open it or change a purchase filter.
Some media library uploads were finishing on S3 but then failing when Simplero tried to save the file — you'd see a generic "we could not complete the file upload" alert. That handoff is fixed so files you upload should appear in the library right away.
Try uploading again from Media. If a tab has been open for a long time, refresh the page first so you pick up the latest fix.
When editing an auto-response on a product, the top of the form (preview bar and subject) could sit under the product settings tab strip and look cut off. List auto-responses were fine.
That spacing is fixed — the full editor stays visible under the settings tabs.
Open any product from Products → Auto-responses → edit one to confirm the top of the form is fully visible.
On a phone, product, purchase, and event pages used to squeeze the title and tabs next to a large image, so names and menu labels got cut off. Those headers now stack the image above the title and give the tabs room to scroll, so you can read the name and switch tabs without the layout fighting you.
Open any product or event on your phone to see the clearer header.
The small conversation-count badge on sources in Simplero Coach could stay hidden when a source had only been used once — including when you searched for that source.
Opening or searching your sources list now picks up that first use, so you see 1 the same way you see higher counts.
Open Coach → Sources (try search if the source isn’t on the first page) to see the badge.
If you connected X Bookmarks under your Coach's Tools tab and a sync failed (for example because the X API was temporarily unavailable), the red error used to stay on the card even after you clicked Sync now. Hitting Sync now again now clears that message right away while the new sync runs — and only brings an error back if this attempt fails too.
Open your Coach → Tools → X Bookmarks and click Sync now to try it.