The Simplero Changelog: Here's what we've been up to...
When editing a page that wasn't in your site's navigation, clicking "View page on site" would loop back to the editor instead of opening the live page. Now it opens your page correctly every time.
Some users were occasionally seeing errors when editing pages or themes. This was caused by a timing issue during server startup that could affect the page builder's data layer. It's now resolved.
In rare cases, a site member could be invisible in your Members list even though they had active access to the site. This happened when a deleted contact shared the same Simplero ID. Now all active members show up correctly.
When you attached a PDF alongside a video or image on a forum post from the member site, the PDF showed up but couldn't be opened. Now all PDF attachments are clickable and viewable as expected.
Fixed PDF attachments in forum posts briefly showing 'undefined' instead of the file preview after uploading.
If you set up a trigger on an event to run when its recording is imported and ready — for example, to email attendees their replay link — it could silently fail to fire, so the email never went out even though the recording imported fine. That's fixed: the trigger now runs as soon as the recording is ready and reliably sends your follow-up.
When you grant someone access to a Course, Simplero now makes sure they have a Simplero ID (login) — even if you don't send them the access email. Previously they could be granted access but still had no way to sign in. They can now log in and start right away.
Picking an idea to merge into now works right from your public idea board — open an idea's ⋯ → Merge into another idea, search for the target, and click it. Previously the picker wouldn't let you select anything.
During a Simplero Live event, switching between the Chat and Participants tabs in the sidebar no longer reloads the chat. It stays exactly where you left it — same scroll position, with any message you were part-way through typing still in the box — instead of jumping back to the top and starting over.
Clicking a Simplero Live event in your site's calendar now opens its event page in a new tab, just like the list view — instead of popping open an empty box that errored out.
When you open a layout (header or footer) in the page builder, you'll now see a banner telling you how many pages share that layout.
Fixed a bug where triggers set to fire when someone replies to a broadcast or library email were not firing. Replies were recorded, but the associated trigger actions (like tagging or starting an automation) were silently skipped. Reply triggers now work as expected.
Previously, clicking 'New conversation' on a source in the sidebar would show the source card momentarily, but clicking away or reloading would lose it. Now the attachment is durable—it persists with the conversation and survives reloads and navigation.
The Send broadcast button on Event, Product, List, Affiliate Program, and Segment pages now opens the broadcast form in a picture-in-picture modal, so you don't lose your place while composing the message.
You can now add a welcome message to your bot's open screen and customize the placeholder text in the message box. Open any bot's settings and look under "Welcome screen" to write a short welcome — shown alongside your welcome video or image — that greets people and invites them to start chatting. Under "Message input" you can replace the default "How can I serve?" hint with wording that fits your bot. Together they make the very first moment in your bot feel intentional and on-brand.
The Direct Access Grants table on a course's Access tab now shows each member's Simplero ID and their Last site login, so you can tell at a glance who has access and when they last showed up — without clicking into each contact.
Tag names can now be up to 100 characters, double the previous 50-character limit — so you can use more descriptive tags without running out of room.
As an account admin, you can now check the AI credit cost of any message in a chat or bot conversation: just open the conversation and hold the Option (Alt) key and a small line appears under each AI reply showing the model used, what that message cost in credits, and the running total for the conversation at the point in time. It's a quick way to see where your AI credits are going, right inside the conversation.
When one of your Simplero Live events is about to start, its page now shows just one countdown — the big one next to the Join button. We removed the small countdown label next to the date that was counting down at the same time, so your attendees see a single, clean countdown to go live instead of two competing ones.
Turn on Collect feedback in your Bot's settings and it will gently check in during a conversation — asking "How is it going? Anything we could do better?" — once the user has had a chance to get value from it. When they reply, Simplero opens a help desk ticket so your team can read the feedback and follow up privately, no back-and-forth needed. With the optional When to ask for feedback prompt, you decide exactly when and how your Bot invites feedback — right after solving a problem, near the end of a chat, or whenever fits your flow.
