The Simplero Changelog: Here's what we've been up to...
If you start a contacts or list export while another export for the same account is still running, you'll get an email explaining that one is already in progress — and that yours is queued and will start when the current one finishes — instead of a bare "Server Error" with no next step.
Export large tables from Contacts (or any admin table export). Only one export runs per account at a time; each request still gets its own download email when ready.
A support ticket that only has internal notes on it — nothing written back to the person who asked — no longer appears in their ticket history in the help widget. Before, it showed in the list and opened as an empty conversation. It appears as soon as support posts a reply they can actually read.
In long member chats, scrolling up could stop loading older messages partway through the conversation — so history looked truncated even though more messages existed. Scrolling up now keeps loading earlier messages until you reach the start of the thread.
On a membership site with member chat, you could still search for and start a chat with someone who no longer has access — for example after their product was canceled — even though admin showed them under Without access.
Member chat search and new chats now only include people who still have access to the site. Existing conversations stay available so hist…
When you switch a video to auto-play, it now starts by itself on iPhone too — not just on computers and Android. Before, iPhone visitors landed on a still frame and had to tap play, which quietly cost you views on ad landing pages.
As on every other device, an auto-playing video starts silent with a Click to Unmute button, since phones and browsers only all…
When you stopped an AI response while it was in the middle of a step — searching your sources, calling the API, and so on — the reply correctly said "Stopped by user," but the steps panel above it kept spinning with "Working…" indefinitely. Now stopping a response wraps up the panel immediately: the interrupted step is marked as stopped, and nothing keeps sp…
On course lesson screens, the Related objects sidebar control no longer appears twice — once next to the course header and again on the lesson back row. You get a single toggle on the main course header.
Open any course from Courses, edit a lesson, and use the Related objects control next to the course image.
If you favorited a lesson and later lost access — for example the course was revoked, or the lesson was dripped or set to draft — it used to sit on your Favorites page with a lock icon and no way to remove it.
Favorites you can no longer open are hidden from the list now, so Favorites only shows content you can still watch.
Open Favorites on any membership…
When you put elements side by side in a horizontal Stack, a short one next to a long one — a price, a number, a small label — could get squeezed so hard on a phone that it broke apart down the page, one letter per line. The editor looked fine, so you only found out by viewing the published page.
In a horizontal stack with Wrap around turned off, text now ke…
On your Ideas board, the status badge is now view-only for members. Only admins of that community can open the status picker and move an idea to another stage — so members no longer hit an error if they try.
Open your community's Ideas board to see the status badges.
If you run Import from Stripe and your Stripe secret key is expired, revoked, or no longer authorized, the import used to fail silently in the background — you only expected a “completed” email, and never got one.
You’ll now get a clear failure email with Stripe’s message, a link to fix credentials, and we turn off that payment processor so customers don’t …
When you open a registrant in the side panel of an event, the contracts they've signed are listed with the date they signed — but registrants who signed as part of paying for the event were showing up blank, as were the "Contract signed" filters on the participant list. Both now find the signature no matter where the registrant signed it: on the event page, or during checkout.
Open an event from Events → pick an occurrence → Participants, then click a registrant to see it.
Reply messages in a broadcast's Replies tab now look like the messages they are, instead of a wall of blue underlined links. They're still clickable — select any reply body to open the full email in the side panel.
When a module or lesson is dripped, you can now grant access right from the course — no more hunting for the contact page and guessing which checkbox to tick.
On any dripped module or lesson, open the … menu on the drip status pill (next to View drip actions) and choose Grant access. Pick one or more contacts, or everyone with a tag or in a segment, and optio…
New modules default to names like "Module 1", so if you have more than one course, you'd see the exact same name more than once when picking a module — for example when choosing where Zoom or Simplero Live recordings should become lessons. It now shows the course name too, like "Onboarding > Module 1", so you always know which one you're picking.
The double opt-in confirmation email we send on your behalf — the one asking a new subscriber to confirm they want to hear from you — just got friendlier wording around the confirm button. The button itself now names the list too, like "Yes, subscribe me to My Newsletter." If you haven't customized this email, the new wording goes out automatically; no action needed.
Want to make it even more yours? Open Lists → pick a list → Double opt-in → Customize the confirmation email.
Messages from different people in a chat conversation used to have an oversized gap between them, making threads feel more spread out than they should. That extra gap is gone, so messages now sit closer together — similar to how messages from the same person already stacked tightly.
Open the chat icon from anywhere in your account and view a conversation with more than one person to see it.
If you've set a custom "from" name or email on a product or list, picking that product or list as recipients when you start a new broadcast now actually uses it. Before, the broadcast kept your account's default sender no matter what you picked there, and you had to start the broadcast from inside that product or list instead to get the right sender to show up.
Try it from Broadcasts → New: pick a product or list as your recipients and your sender name and email will switch to match automatically (unless you've already typed in your own).
Deleting a contact didn't actually revoke the site access they'd been granted — it just stopped them from showing up as an active contact, while their access could stay live behind the scenes. That's fixed: deleting a contact now revokes their site access immediately too.
No action needed — this happens automatically whenever you delete someone from Contacts. We've also gone back and fixed any contacts this already affected.
In any chat composer — Simplero Chat, an affiliate or member conversation, worksheet or event chat — a longer message could wrap right under the emoji button, making the last line hard to read. The emoji button now sits at the bottom corner of the box, and your text wraps around it instead of under it.
Try it in Affiliates → open an affiliate → Conversation, and type a longer message.
