The Simplero Changelog: Here's what we've been up to...

The first time someone messages one of your AI bots, we now send that to Meta automatically as a FirstBotMessage event — carrying the visitor's tracking info so Facebook can attribute it to the ad that brought them in. Once you've connected the Facebook integration with your Meta Pixel, open Meta Events Manager, turn FirstBotMessage into a custom conversion, and optimize your ad campaigns to reach more people who'll actually engage with your bots.

You can now connect MCP servers directly to a bot — find the new MCP Servers section on the bot's page in your admin. Connect a server once (with OAuth or an API key) and your bot can use its tools in every conversation, with everyone it chats with: think looking things up in external systems your business runs on. Note that everyone chatting with the bot acts through the connections you set up, so prefer read-only access when connecting.

On desktop, you can now click and drag on the message navigation rail in a Simplero Coach conversation to scrub through messages — just like tap-and-hold on mobile.

When a bot has Collect feedback turned on, its actions menu now includes a View Feedback Tickets item that opens your help desk pre-filtered to just that bot's feedback — no more digging through every ticket to find it.

There's also a matching Feedback for bot filter on the tickets table if you'd rather slice feedback by bot yourself.

When you create a new project in the sidebar, the name field is ready for you to type right away — no extra click needed. And the Move to project menu now always shows your latest projects, so you never have to refresh to see a newly created project.

When your product uses the Catalog page as its sales page, you can now show a preview of the content people get when they buy.

Turn on 'Show a preview of the product content' on the product's Sales Page tab,

And the catalog page gets a Content section listing your product's files — with name, type, duration, and size — plus the outline of any attached Courses that offer a preview, so prospects can see the curriculum before they commit. New products have this on from the start; your existing products are unchanged until you flip the switch.

Type any supported integration into the admin search box — like Zoom, Mailchimp, Google, Telegram, or TikTok — and the Integrations settings page now shows up in the results, so you can jump straight there without remembering exactly where it lives.

When you ask for an AI answer again with a different model, Simplero no longer throws away the first answer. Instead, the reply automatically turns into a multi-model view: your original answer stays in its own tab, the new model streams into a second tab, and a Summary tab combines the best of both once they're done. Pick another model from the small model …

When a popup order form appears, it used to close if you clicked anywhere outside the form — including on the surrounding page. That meant an accidental click could wipe out anything you'd already typed. Now the popup only closes when you explicitly click the dismiss (X) button, so your entered information stays put until you choose to close it.

When you open a video or audio file, the "Usage" list now shows only the real places it's used — your lessons, pages, emails, and so on. We've stopped listing internal "Service job" entries from the encoding system, which were never real usages. This also keeps the "Unused files" filter accurate, so you can safely clean up files that truly aren't used anywhere.

The course content editor used to always show a 'Preview' column for setting how each lesson looks to people who don't have access yet. Since that only matters while you're building toward launch, we now hide it once a course is Published or Scheduled — so the editor is less cluttered for courses that are already live or about to go live. Change a course's status right from the header, and the table updates instantly. Draft and Dripped courses still show the column exactly as before.

While building a Draft or Dripped course, the 'Preview' column header in the course editor now has a little open-in-new-tab icon. Click it to instantly see your course the way someone without access sees it — no need to dig through the course menu. It opens in a new tab so you never lose your place in the editor.

Lessons set to be visible without access — now called Teaser in the lesson's access settings — show their title, description, and duration in the course lesson list. Visitors get a real sense of what's inside before buying, while the content itself stays locked.

When someone browses a course they don't have access to yet, it's now obvious which lessons they can watch right away: free preview lessons are highlighted with a pulsing play button on the thumbnail and a FREE label, while locked lessons are dimmed with a padlock.

You can now filter your chat conversations to show only the ones with unread messages. Look for the envelope icon next to the search bar — click it to toggle the filter on and off. Great for when new messages get buried under automated messages or busy group chats.

Individual scheduling links now display the link type and the team member's name at the top, so you always know who the link belongs to.

The time zone used for availability times is also shown next to the recurring schedule, with a quick link to edit it if needed.

Your contact form can now ask visitors for their phone number. Turn it on with the new Include phone field switch in the contact form's settings — in the page builder or in the contact form section of your site theme.

When it's on, visitors get an extra phone field. The number they enter shows up in the notification email you receive and is saved to the cont…

When Disable chat is turned on for your branded mobile app, members no longer receive push notifications for new chat messages and reactions. Previously those notifications still went out and opened a Chat tab that was no longer there — now switching chat off turns it off completely.

Reacting to a message in a Simplero Live event's chat used to ping the message's author by email, push, and in-app — even though the chat itself is self-contained and sends no notifications. Now reactions stay in the live call too, so no one gets a spurious notification when someone reacts during or after the event.

Uploading a video with more than one audio track — common with dual-microphone or screen-plus-mic recordings — could fail during processing, leaving the video unplayable. These videos now encode all the way through, with the audio tracks mixed together and loudness-normalized so playback sounds right. If you have a video that failed to process before, just upload it again.