The Simplero Changelog: Here's what we've been up to...
Most /api/v2 list endpoints now accept a q parameter that searches records the same way the search box in admin does — no more pulling every page and filtering client-side.
GET /api/v2/products?q=coaching finds products matching "coaching", GET /api/v2/customers?q=maya@example.com finds a contact by email, and so on for tags, courses, deals, tickets, and most other list endpoints. Combine it with any other filter the endpoint already supports, e.g. ?q=coaching&active=true.
Check /api/v2/docs for the full list of searchable endpoints and their fields.
Chats now run on DeepSeek V4 Flash by default — faster and cheaper, so answers come back quicker and your AI credits stretch a lot further. If you've already picked a model, your choice sticks.
Check it under Model on any of your Bots.
You can now pull your broadcasts through the API, including the thing the old endpoint never gave you: the email itself.
GET /api/v2/broadcasts lists them and GET /api/v2/broadcasts/{id} returns a single one. Both include the full HTML body, the subject and preheader (plus the B versions on a split test), sender and reply-to, and the recipient segment it we…
On narrower phones with a larger system font size or browser zoom turned on, the Post button when writing or replying to a forum post could get pushed off the edge of the screen with no way to tap it. The button now wraps to its own line when it doesn't fit, so Post always stays visible and tappable.
On some course lessons, the AI chat tab stayed missing even after the video or audio had a transcript. That could happen when the lesson wasn't fully indexed for chat after transcription finished.
Lessons with indexable media now reindex reliably once the transcript is ready, so the AI chat tab can appear. If a lesson still looked stuck, opening it again wi…
If a product’s Content tab is set to Redirect to site, people who had already been members (or had access before) were stuck on the default thank-you page instead of landing on the site. Brand-new buyers still got the redirect. That’s fixed — everyone who just bought now goes to the site as configured.
Set it under Products → open a product → Content → Thank You Page → Redirect to site.
Changing a Simplero live stream event after its live page had been opened once used to have no effect — the stream went out with whatever settings it had the very first time. Switch on Make a replay available to everyone who registered a day later, and you'd get no recording at all.
Now your changes are picked up right up until you go live. Quality, live ca…
When you're on a Simplero Live event page (lobby or in the call), you can control media and panels from the keyboard — same muscle memory as Google Meet:
Mute / unmute: Ctrl+D (⌘+D on Mac)
Camera on / off: Ctrl+E (⌘+E on Mac)
Chat panel: Ctrl+Alt+C (⌘+Option+C on Mac)
Participants panel: Ctrl+Alt+P (⌘+Option+P on Mac)
Add more than one audio or video block to a page and the node tree on the right used to label every one of them just "Audio" or "Video" — no way to tell them apart without opening each one. They now default to the title of the file you picked, so the tree tells you at a glance which clip is which.
Already renamed a block yourself? Your custom name still wins.
Video lessons already grab their thumbnail from the video itself unless you upload a custom one. Lessons whose main content is a PDF now work the same way: the preview image already generated for that PDF in your Media Library is used as the lesson's thumbnail automatically, instead of falling back to the course's default card image for lessons.
Not every ticket needs a "how was our support?" ask when you close it — spam, duplicates, and tickets you're closing on someone else's behalf usually don't. A ticket's "..." (more options) menu now has a Close without requesting a review option, alongside the usual Move ticket to control.
Pick it and the ticket closes right away, but your customer won't be as…
During a call with a few people on camera, the spotlighted video used to jump to whoever spoke for even a second — distracting in a back-and-forth conversation. Now the spotlight waits for someone to hold the floor for a couple of seconds before switching to them, so quick interjections don't cause the video to swap. You can still pin anyone yourself from their video tile menu, which always takes priority.
Start any Simplero Live event from Events to try it on your next call.
Coaching programs are now in the link picker. Pick one and Simplero builds a link that takes each client to their own page for that program — their sessions, their bookings, their recordings — so you no longer have to look up a client's personal link and send it by hand.
It's especially handy when you grant coaching access with a trigger rather than through a product: drop the link on your thank-you page or in a welcome email and everyone lands in the right place.
You should no longer see the “Your session has expired — please reload” popup every few days while you’re still working in Simplero. As long as you’re actively using the app, you stay signed in. If you step away for several days, you’ll still need to sign in again for security — same as before.
Transcribing your videos and audio has been paid for out of your Simplero AI credits for a while now, but Plan and Billing still showed a separate Transcript minutes balance next to it. That number wasn't going anywhere no matter how much you transcribed, so it's now gone.
Nothing changes about your transcripts — same automatic transcripts and subtitles on the same plans. There's just one balance to keep an eye on instead of two.
Your AI credit balance, and what's spending it, live on AI Usage & Limits.
Episode order is driven by each episode’s publish date and the podcast’s Newest first / Oldest first setting — not by the order you first added episodes.
The admin episode list now uses the same direction as your public podcast page, so changing a publish date reorders episodes the same way in both places.
Open Podcasts, edit an episode’s publish date, and refresh the public page to confirm. Set Newest/Oldest first under the podcast’s Settings if you want the opposite direction.
Some scheduling-link bookings failed to land on Google Calendar because of how time zones were sent to Google. That could leave appointments missing from the calendar and, in some cases, trigger unwanted reschedule emails.
New bookings with a connected Google Calendar now sync with the correct time zone, and calendar sync no longer sends “rescheduled” emails when nothing was intentionally moved.
No action needed on your side — new bookings just work more reliably. Open Scheduling links to review your links and connected calendars.
Watch History on a lesson could show up empty even after real viewing time, because a session was only saved once you paused the video or moved to another lesson without leaving the site. Closing the tab, switching apps, or navigating away mid-video lost that time entirely. Sessions are now saved reliably in those cases too — for both video and audio lessons.
Open a lesson from Courses, watch for a bit, then close the tab — your Watch History will still be there next time you check it.
Preferences on your profile had a 24-hour vs. AM/PM control that looked like a saved setting, but wasn't — it quietly reset every time the page reloaded, even after you clicked Save changes. There's now a real "Time format" setting there that saves correctly and stays set to whichever you pick.
Update it under Preferences on your profile.
If your API key is tied to a team member's role, GET /api/v2/surveys (and adding survey questions via the Form Field API) no longer returns "Not found" or "not authorized." Co-owner and other roles that include Surveys manage can read and update surveys again; tickets-only keys stay correctly denied.
See the Surveys API docs. Manage surveys in admin under Surveys.
