The Simplero Changelog: Here's what we've been up to...

Fix
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Surveys
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today
Surveys with conditional sections now work correctly

Required fields inside a hidden section no longer block submission. When a section is hidden because its conditions aren't met (e.g. you picked "No" on a question), the fields inside it are properly skipped during validation.

Fix
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Courses
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today
Playlists now show removed or draft items as greyed out

If a lesson in one of your playlists gets deleted or set back to draft, it will now appear greyed out in the playlist instead of disappearing silently. This means you'll know something is missing and won't hit a "page not found" error when browsing your playlist.

Deleted items show a Removed badge, and draft items show a Draft badge — both are non-clickable so you're never sent to a broken page.

Improvement
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Coaching programs
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today

You can now duplicate a Coaching Program directly from the admin — just open the program's action menu and choose Duplicate. The copy includes all sessions with their settings, so you can use it as a template and tweak from there.

Improvement
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Admin ui
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today

You can now collapse the 'Latest from the Community' sidebar (with upcoming events and community posts) to give your main dashboard more room. Click the sidebar icon next to the heading to hide it, and click it again from the collapsed rail to bring it back. Your choice is remembered, so the sidebar stays the way you left it on your next visit.

Improvement
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Products
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today
Duplicate coupon codes with one click

You can now duplicate any coupon code directly from the coupon list — just open the action menu and choose Duplicate. The new coupon gets a fresh unique code and copies over all your discount settings, product restrictions, and label rules so you can start from where you left off.

Fix
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Sites
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today

On the membership site join page, if you haven't added join copy and don't have member form fields, the page no longer shows an awkward empty box on the left — the site info box is now centered on its own. Also fixed the course count to only include published or dripped courses, and the singular form ("1 course" instead of "1 courses").

Improvement
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Landing pages
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today

The s. menu on site pages and landing pages now has an 'Analytics' link, so you can jump straight to the page's analytics from the live page.

Fix
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Automations
·
yesterday

Conditions that check if a countdown timer is running now correctly ignore countdowns that have already ended, so only currently running timers will match (previously it treated the 'running' condition as 'started').

Fix
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Shopping cart
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yesterday
QuickPay: payment fee no longer shows as an overpayment

When a customer paid via QuickPay with an auto-fee (e.g. a Visa or Mastercard surcharge), the fee amount was being incorrectly counted as part of the product payment — making the purchase appear overpaid by the fee amount. This is now fixed: the fee is recorded separately and the purchase amount reflects only what the customer paid for the product.

Improvement
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Ai chat
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yesterday
Click any AI-generated image in the chat to open it full-screen

Generated images in the AI chat now open in a full-screen viewer when clicked. Press Esc or click outside the image to close. The Download and Save to account buttons are right there in the viewer too.


Fix
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Ai chat
·
yesterday
Failed steps in the AI chat now show the actual error instead of a misleading green check

When a step inside an AI chat (like generating an image) fails, the tool calls panel now shows a red X and the error message — so you can tell what went wrong and try again, instead of seeing a green check with no explanation.

Improvement
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Ai coach
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yesterday
Image generation, web search, and more in lesson and coaching session chats

When you chat with the AI inside a course lesson or a coaching client session, you now get the full set of Coach capabilities — image generation, web search, browser tools, and multi-agent orchestration — just like in the main Simplero Coach interface. Previously these tools were only available in the main Coach chat.

Fix
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Ai chat
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yesterday
When AI processing hits an error, you now see what went wrong instead of a stuck loading spinner

If the AI chat runs into a temporary error and retries, you'll now see a message like "Encountered an error: [reason]. Retrying (attempt 1)" right in the chat — so you know what happened and that it's trying again. Other unexpected errors (like sending an unsupported image) are also shown immediately rather than silently spinning forever.

Fix
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Ai coach
·
yesterday
Coach sidebar no longer cramps tablet screens

On tablet-sized screens, the Simplero Coach sidebar now collapses into a slide-out panel instead of staying open alongside the conversation list. This prevents both sidebars from appearing at once on smaller screens.

Feature
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Tickets
·
yesterday
Show working hours on your support widget

You can now configure working hours on your help desk and display them to visitors right on the contact button. Enable Show working hours in your help desk settings, set your days and times, and visitors will see the hours automatically converted to their own timezone — no more static 'Mon-Fri 9-5 EDT' copy to maintain.

Fix
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Page builder
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yesterday
Page Builder editor controls no longer adopt your custom neutral colors

If you've customized your neutral color palette, the Page Builder's own editing controls (buttons, dropdowns, settings panels) will now always display in their correct default appearance instead of taking on your custom shades.

Simplification
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Courses
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the day before yesterday
Duplicate a course right from its page

Courses now have a simple "Duplicate" action, just like other objects in Simplero. No more navigating through "Duplicate to other site" when you just want a quick copy on the same site.

Improvement
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Bots
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the day before yesterday
Your coach sources are now available while chatting with bots

When you open a bot, you'll see a sources panel on the right side of the page — the same sidebar you see on simplero.coach. Browse, search, or add your personal coach sources without leaving the conversation. The panel starts collapsed if you have no sources yet, and remembers your open/closed preference otherwise. Toggle it with the sidebar button in the header.

Improvement
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Sites
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the day before yesterday
Control your site background color with lightest and darkest shades

You can now set the lightest and darkest shade for your site's neutral color scale under Style Guide → System Colors. This controls the background color on your membership site, order forms, and other system pages — letting you go beyond pure white and pure black to create a more distinctive look.

Improvement
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Bots
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the day before yesterday

Added a Cost column to the conversations table on each bot, so you can see at a glance how much each conversation costs.