The Simplero Changelog: Here's what we've been up to...

Improvement
·
Assets
·
today
Grab a video frame for your thumbnail right from the player

On the media file page for a video, there's now a small camera button floating in the top-right corner of the player.

Pause at the moment you want, click the camera, and pick "Capture still frame" or "Capture animated frame" — and that frame becomes available as a thumbnail option. No more pausing the video at the top of the page, then scrolling down to find a separate button.

Improvement
·
Bots
·
today
See a bot's description right in the chat sidebar

When you're chatting with a bot, its description now shows at the bottom of the conversation sidebar, so you always have the context of what the bot is for. Collapse it with one click when you don't need it — your choice is remembered per bot. The bot subtitle in the header also has more room now, so longer one-liners no longer get cut off.

Improvement
·
Bots
·
today
Copy chat bot messages and highlights as rich text or Markdown

Each copy button on a chatbot message — including the one in the message-level toolbar and the ones in the highlight and selection tooltips — is now two buttons: a clipboard for rich text and a # for Markdown.

  • Rich text preserves bold, links, and lists when you paste into Google Docs, Slack, or email.
  • Markdown gives you the raw **bold** / [link](…) / - list…
Simplification
·
Bots
·
today
Cleaner chat bot message actions on mobile

The row of buttons under each chatbot reply — copy, speak, rate, delete, plus the model name and timestamp — used to wrap into a cramped block on phones. Now the action icons sit on their own row with comfortable spacing, and the model/style/date label sits on its own line above. Easier to tap, easier to read.

Improvement
·
Courses
·
today
Lesson lists now show chat bot conversations and private notes

When browsing a course, each lesson now shows two more at-a-glance indicators alongside your highlights and bookmarks:

  • How many chatbot conversations have you had about the lesson, and
  • whether you have a private note on it. Hover the note icon to preview your note.

Makes it easy to spot the lessons you have unfinished work on.

 

Improvement
·
Assets
·
today
See which parts of your video your audience finds most powerful

When you open a media file, the transcript now highlights the passages your audience has highlighted — sentences shaded yellow, deeper yellow where more people highlighted the same spot. One glance tells you where your message is landing.

While we were in there, we also gave the rest of the media file page a tune-up: a tidier transcript card, a much more ob…

Feature
·
Ai chat
·
today
Delete Simplero Coach / AI Chat Bot messages

Sometimes you have messages you don’t need to keep around. Now you can delete them.

Fix
·
Products
·
today

Fixed an error that could occur during checkout when no purchases were present in the payment flow

Fix
·
Products
·
today
Duplicate charge-failure email alerts

When a payment failed (e.g. below Stripe's minimum), you could receive many duplicate "Problem charging a customer" emails in a short time. We now send only one alert per error type per hour, so your inbox stays clean while you still get notified promptly.

Simplification
·
Admin ui
·
today

Logging in from simplero.com now takes you straight to your admin dashboard. If you manage more than one Simplero account, then it takes you to your Simplero Global Dashboard

 

Fix
·
Surveys
·
Friday
Surveys with conditional sections now work correctly

Required fields inside a hidden section no longer block submission. When a section is hidden because its conditions aren't met (e.g. you picked "No" on a question), the fields inside it are properly skipped during validation.

Fix
·
Courses
·
Friday
Playlists now show removed or draft items as greyed out

If a lesson in one of your playlists gets deleted or set back to draft, it will now appear greyed out in the playlist instead of disappearing silently. This means you'll know something is missing and won't hit a "page not found" error when browsing your playlist.

Deleted items show a Removed badge, and draft items show a Draft badge — both are non-clickable so you're never sent to a broken page.

Improvement
·
Coaching programs
·
Friday

You can now duplicate a Coaching Program directly from the admin — just open the program's action menu and choose Duplicate. The copy includes all sessions with their settings, so you can use it as a template and tweak from there.

Improvement
·
Admin ui
·
Friday

You can now collapse the 'Latest from the Community' sidebar (with upcoming events and community posts) to give your main dashboard more room. Click the sidebar icon next to the heading to hide it, and click it again from the collapsed rail to bring it back. Your choice is remembered, so the sidebar stays the way you left it on your next visit.

Improvement
·
Products
·
Friday
Duplicate coupon codes with one click

You can now duplicate any coupon code directly from the coupon list — just open the action menu and choose Duplicate. The new coupon gets a fresh unique code and copies over all your discount settings, product restrictions, and label rules so you can start from where you left off.

Fix
·
Sites
·
Friday

On the membership site join page, if you haven't added join copy and don't have member form fields, the page no longer shows an awkward empty box on the left — the site info box is now centered on its own. Also fixed the course count to only include published or dripped courses, and the singular form ("1 course" instead of "1 courses").

Improvement
·
Landing pages
·
Friday

The s. menu on site pages and landing pages now has an 'Analytics' link, so you can jump straight to the page's analytics from the live page.

Fix
·
Automations
·
Thursday

Conditions that check if a countdown timer is running now correctly ignore countdowns that have already ended, so only currently running timers will match (previously it treated the 'running' condition as 'started').

Fix
·
Shopping cart
·
Thursday
QuickPay: payment fee no longer shows as an overpayment

When a customer paid via QuickPay with an auto-fee (e.g. a Visa or Mastercard surcharge), the fee amount was being incorrectly counted as part of the product payment — making the purchase appear overpaid by the fee amount. This is now fixed: the fee is recorded separately and the purchase amount reflects only what the customer paid for the product.

Improvement
·
Ai chat
·
Thursday
Click any AI-generated image in the chat to open it full-screen

Generated images in the AI chat now open in a full-screen viewer when clicked. Press Esc or click outside the image to close. The Download and Save to account buttons are right there in the viewer too.